Meet our people

We're here to help.

We are a team of passionate, enthusiastic and talented individuals dedicated to providing first-class customer service to you — the world's leading luxury travel professionals. So, whatever help you may need—perhaps related to your exhibiting space, buyer qualification or ILTM partnership—find the right person to call below. Alternatively, if you'd prefer for us to contact you instead, complete one of our enquire forms (also below).

Customer Service Team

If you have any questions regarding your participation, please contact our dedicated Customer Service team, open from Monday to Friday 9am - 6pm (GMT).* 

 +44 (0)20 82712172

Buyer Team

Travel advisors, agencies and designers should speak to one of our buyer team depending on location. 

Steve O'Loughlin

Hosted Buyer Lead

Sarah Williams

Buyer Account Manager

Amanda Maia

Buyer Account Manager

Katherine Dobrovolskaya

Buyer Account Manager

Cait Gargett

Buyer Account Executive

Sales Team

Travel brands, destinations or experiences should speak to their regional manager about their participation as an ILTM exhibitor.

Ruth Scaife

Head of Sales

Laura Baggio

Sales Manager, Global Village

Abigial Balchin

Sales Manager, Europe

Harry Fowles

Sales Manager, APAC & MEA

Conan Jal

Senior Manager, Strategic Partnerships

Katherine Nelles

Senior Manager, Strategic Partnerships

Marketing & PR

For anything else... Questions about the mobile app? Speak to marketing. Questions about media partnerships? Speak to PR.

Jodie Symonds

Marketing Manager

Lucy Clifton

PR, Spotlight Comms

*Reed Exhibitions may record calls for training purposes.

Best International Show - Europe

SmartSpace Stand Design & Build

Your brand, our expertise. SmartSpace, our in-house stand design and build service, can produce your stand for you. With innovative designs and all-inclusive, cost-effective packages tailored to your budget and requirements, we manage the end-to-end process to deliver outstanding results and exceptional service.