ILTM CANNES BUYER TERMS & CONDITIONS

INTRODUCTION

These terms and conditions govern your participation at ILTM Cannes which is owned and operated by Reed Exhibitions Limited (Company Number 00678540) whose registered office is at Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DN, UK, or any of its subsidiaries from time to time (“RX”).

1.           DEFINITIONS

ILTM Cannes or Exhibition means the International Luxury Travel Market Cannes (the “Event”) to be held at Le Palais des Festivals et des Congrès de Cannes from 1–4 December 2025 which is owned and organized by RX.

Exhibitors means exhibitors who have contracted with RX to take stand space at the Event.

Buyer means the person, approved in writing by RX, who will be granted access to the Event as a buyer of luxury travel products and services to mandatorily participate in the PSA Programme. In some cases, complimentary accommodation and flight contributions are provided by RX (i.e., qualified as a "Buyer (With Accommodation)" or a "Buyer (With Flight Contribution))".

Executive Buyer means the person, accepted by RX, who will be granted access to the Event as a buyer of luxury products and services on a non-hosted basis (i.e., without flight contributions or accommodation provided by RX) and is not obliged to participate in the PSA Programme.

Pre-Scheduled Appointment (PSA) Programme means the appointment(s) arranged by RX between Buyers and Exhibitors during the Event.

Registration Fee means the non-refundable fee you pay to apply to be a Buyer (€250 (two hundred and fifty euros)) or Executive Buyer (€1,500 (one thousand five hundred euros)) at the Event. It does not guarantee qualification or confirmation of attendance.

Front Row means an optional, non-refundable fee of €1,000 (one thousand euros) paid to upgrade a buyer application. This upgrade includes non-transferable benefits and does not constitute or guarantee qualification, acceptance, or confirmation of attendance at the event.

Show Team means the RX Event team.

Venue means Le Palais des Festivals where the Event is held.

2.           QUALIFICATION

To participate at any ILTM events, all participants must be previously qualified and approved in writing by RX.

Criteria needed to qualify as an ILTM Cannes Buyer ("With Accommodation", "With Flight Contribution", "Appointment Only" or "Executive Buyer") are:

·        Buyer must operate on an outbound basis to multiple markets, across a minimum of two continents.

·        Buyer will need to show evidence of recent bookings placed in luxury travel.

·        Buyer MUST provide RX with three references, two of which must be direct property bookings and only one of which can come from a recognized DMC. All bookings must be made within the last 6 months to demonstrate recent, completed bookings.

·        Buyer must be an established player in the marketplace for a minimum of 12 months.

·        Buyer must be a senior decision maker with the authority to procure travel products and services.

·        Buyer does NOT intend to sell or promote their product at the Event.

3.           PARTICIPATION FORMATS

Participation in the Event is by invitation only and subject to qualification by the Show Team. The Show Team reserves the sole right to determine the format of participation and the corresponding inclusions for each Buyer.

3.1        BUYER (APPOINTMENT ONLY)

For a non-refundable participation fee of €250 (two hundred and fifty euros), "Buyers (Appointment Only)" will receive:

·        Entry to the Global Forum on 1 December 2025.

·        Pre-scheduled appointments from 2–4 December 2025.

·        Entry to official networking events, e.g., ILTM Closing Party.

·        Return airport transfers between Nice Côte d’Azur Airport (NCE) and Cannes.

3.2        BUYER (WITH ACCOMMODATION)

For a non-refundable participation fee of €250 (two hundred and fifty euros), “Buyers (With Accommodation)” will receive:

·        Entry to the Global Forum on 1 December 2025.

·        Pre-scheduled appointments from 2–4 December 2025.

·        Entry to official networking events, e.g., ILTM Closing Party.

·        Return airport transfers between Nice Côte d’Azur Airport (NCE) and Cannes.

·        Up to four (4) nights’ accommodation on a bed-and-breakfast basis at one of the organiser’s preferred 3-star or 4-star hotels located in or around Cannes, from 1 to 4 December 2025 (inclusive). Accommodation must be selected by the Buyer via RX’s travel platform and will be allocated on a first-come, first-served basis. RX accepts no liability for any additional room-related charges incurred, including double occupancy and food and beverage expenses. Hotel upgrades are not guaranteed and, where available, shall be at the sole discretion of the hotel and at the Buyer’s expense.

3.3         BUYER (WITH FLIGHT CONTRIBUTION)

For a non-refundable participation fee of €250 (two hundred and fifty euros), “Buyers (With Flight Contribution)” will receive:

·        Entry to the Global Forum on 1 December 2025.

·        Pre-scheduled appointments from 2–4 December 2025.

·        Entry to official networking events, e.g., ILTM Closing Party.

·        Return airport transfers between Nice Côte d’Azur Airport (NCE) and Cannes.

·        Up to four (4) nights’ accommodation on a bed-and-breakfast basis at one of the organiser’s preferred 3-star or 4-star hotels located in or around Cannes, from 1 to 4 December 2025 (inclusive). Accommodation must be selected by the Buyer via RX’s travel platform and will be allocated on a first-come, first-served basis. RX accepts no liability for any additional room-related charges incurred, including double occupancy and food and beverage expenses. Hotel upgrades are not guaranteed and, where available, shall be at the sole discretion of the hotel and at the Buyer’s expense.

·        A return flight contribution to Nice Côte d’Azur Airport (NCE) from a pre-approved point of departure in Australia or New Zealand, subject to eligibility and capped at €1,000 (one thousand euros). The value of the contribution is determined by the Show Team and is subject to compliance with the associated flight rebate terms.

Note: Only Buyers travelling from Australia or New Zealand are eligible for the flight contribution under this participation format.

3.4        FRONT ROW UPGRADE

For an additional non-refundable and non-transferable fee of €1,000 (one thousand euros), appointment-making buyers only may choose to upgrade to the Front Row package, subject to availability. This fee is payable in addition to the standard €250 participation fee, resulting in a total of €1,250 (one thousand two hundred and fifty euros). The upgrade provides the following enhanced benefits:

·        Front Row Hotel: Up to four (4) nights’ accommodation on a bed-and-breakfast basis, guaranteed at one of the following 5-star hotels between 1 and 4 December 2025 (inclusive):

o   Carlton Cannes, a Regent Hotel

o   Hotel Barrière Le Majestic Cannes

o   Hôtel Martinez - The Unbound Collection by Hyatt

o   JW Marriott Cannes

o   Mondrian Cannes

Note: Accommodation must be selected via RX’s travel platform and is subject to availability on a first-come, first-served basis. RX accepts no liability for any additional charges or upgrades.

·        Private Airport Transfer: A return private transfer between Nice Côte d’Azur Airport (NCE) and Cannes, provided in a saloon-style vehicle or similar. Availability is contingent upon the Buyer submitting complete flight details no later than 19 September 2025 via the ILTM Buyer Zone or by email to [email protected]. Failure to meet this deadline may result in the cancellation of the service with no entitlement to refund or replacement.

·        Dedicated Venue Access: Use of the Front Row fast-track entrance to the Palais des Festivals et des Congrès during the event dates (2–4 December 2025), accessible via the Buyer’s event badge.

Note: Buyers who do not opt for the Front Row Upgrade will retain full access to the standard Buyer Programme entitlements, in accordance with the applicable participation format outlined above.

3.5        EXECUTIVE BUYER

For a non-refundable participation fee of €1,500 (one thousand five hundred euros), “Executive Buyers” will receive:

·        Return airport transfers between Nice Côte d’Azur Airport (NCE) and Cannes.

·        Entry to the Global Forum on 1 December 2025.

·        Entry to official networking events, e.g., ILTM Closing Party.

·        Access to the self-scheduling appointment system to arrange meetings at their discretion during the event.

Note: Executive Buyers are responsible for independently arranging and funding their own travel and accommodation.

4.           CONDUCT OF BUYERS

4.1  As a condition of receiving the complimentary services in relation to the Event, "Buyers (With Accommodation)", "Buyers (With Flight Contribution)" and "Buyers (Appointment Only)" must:

·        Actively participate in the Pre-Scheduled Appointments Programme, by selecting and ranking at least 80 appointment preferences within the specified timeframe (as indicated to them by the Show Team).

·        Attend all scheduled meetings and events in their diary, as scheduled by the appointment system and Show Team.

·        Complete the official Event post-show survey (sent via email) and rate their appointments (via the ILTM app).

·        Wear their delegate badge and appropriate business dress as a condition of entry to the Event.

·        Attend all three appointment days of the Event between 2–4 December 2025. Buyers are not permitted to leave the Event until all appointments are completed (Buyers wishing to leave the Event early must obtain prior written consent from the Show Team, otherwise cancellation fees will apply as set out below in clause 5).

4.2  Failure by any person to comply with the requirements stated above may result in immediate cancellation of attendance with penalty fees (refer to "Cancellation" section below), as well as a review of the Buyer qualification status and/or exclusion from future RX Buyer Programmes without refund of any sums that may have already been paid by that attendee.

4.3  A significant shortfall by the Buyer on the minimum commitment with respect to attending appointments shall be treated, at RX’s discretion, by the RX Show Team as a cancellation and cancellation fees will apply (refer to "Cancellation" section below). Attendance at the above sessions will be monitored onsite by the Show Team.

5.           TRAVEL AND ACCOMMODATION

5.1  Regardless of qualification status, all Buyers shall provide their travel details to the Show Team by September 19, 2025, (ideally via the Buyer Zone, or to [email protected]).

5.2  RX will provide all Buyers with return airport transfers between Nice Côte d’Azur Airport (NCE) and Cannes during the official Event dates. Arrival transfers will be scheduled for Sunday, 30 November and Monday, 1 December, and departure transfers for Thursday, 4 December and Friday, 5 December 2025. Standard transfers will be provided via shared coach service.

5.2.1      Buyers who have purchased the Front Row Upgrade (see 3.4) will be entitled to a private return airport transfer from Nice Côte d’Azur Airport in a saloon-style vehicle or similar. This service is conditional upon the Buyer submitting complete and accurate flight details no later than 19 September 2025. Failure to do so may result in the cancellation of the private transfer service, with no refund provided.

5.3  For Buyers qualified as “With Accommodation” and “With Flight Contribution”, RX will provide up to four nights’ accommodation on a bed-and-breakfast basis between the dates of 1–4 December 2025 inclusive. RX will not be responsible for extra room costs incurred during the stay. This includes double occupancy charges and food & beverage charges. Any room upgrades will be solely at the discretion of the hotel management and any additional upgrade charges shall be borne by the Buyer.

5.3.1      For applicants who have purchased the Front Row Upgrade (see 3.4), the following 5* hotels will be made available on an exclusive, first-come, first-served basis: Carlton Cannes, a Regent Hotel; Hotel Barrière Le Majestic Cannes; Hôtel Martinez - The Unbound Collection by Hyatt; JW Marriott Cannes; and Mondrian Cannes.

5.3.2      Due to capacity and availability of hotels, accommodation may be provided in the Antibes area. For Buyers staying in Antibes, RX will also provide daily return transfers between Antibes and the Event including any networking events taking place throughout the week. Schedule to be confirmed closer to the Event.

5.4  Buyers who are qualified by the Show Team as “Buyer (With Flight Contribution)” will be eligible to receive a return flight rebate of up to €1,000 (one thousand euros) for travel originating from a pre-approved departure point within Australia or New Zealand to Nice Côte d’Azur Airport (NCE), subject to the conditions outlined herein.

5.4.1      To qualify for the flight rebate, flights must be booked through RX’s official Flight Portal. The rebate will be processed within thirty (30) days following the conclusion of the event, provided the Buyer’s attendance has been duly verified. The rebate will be issued as a refund to the credit card used to purchase the flight ticket.

5.4.2      The value of the flight rebate will be determined by the Show Team and calculated based solely on the airfare and applicable taxes, excluding any commissions or additional charges. The cost of one (1) checked bag per traveller will be included in the approved reimbursement. RX will not reimburse expenses related to upgrades, change fees, travel insurance, or any other ancillary charges.

5.4.3      Reimbursements will only be issued once proof of the Buyer’s attendance at the event has been confirmed. In cases of cancellation or non-attendance (“no-shows”) at ILTM Cannes 2025, the Buyer shall forfeit any entitlement to the flight rebate, which will be automatically cancelled.

5.4.4      RX accepts no responsibility for Buyers being denied boarding, refused entry into France, or failing to obtain the necessary visa. RX shall not be liable for missed flights; any associated costs for replacement travel will be the sole responsibility of the Buyer.

6.           CANCELLATION AND REPLACEMENTS

6.1  Replacements: Invitations to Buyers are non-transferable and personal to the named Buyer. In instances where a Buyer needs to cancel their participation, they may submit a written request that a colleague from their organization (with decision making authority) attends as a replacement. On the condition that the Show Team accepts the replacement in writing prior to such attendance, a cancellation fee will not apply.

6.2  Cancellation of Attendance: While cancellations are discouraged, Buyers may cancel without incurring a fee if written notice is received by Monday, 22 September 2025. For cancellations made without a replacement:

o   Between 22 September 2025 and 24 October 2025, a fee of 800 EUR (plus any applicable flight cancellation fees) will apply. This amount reflects a reasonable pre-estimate of RX's losses, including administrative costs.

o   On or after Friday, 24 October 2025, a fee of 900 EUR will apply.

All cancellations, including the reasons for cancellation, must be submitted in writing to the Show Team at [email protected]. Receipt of the cancellation must be acknowledged by the relevant dates to ensure its validity.

PLEASE NOTE THAT ALL REGISTRATION FEES, INCLUDING THE FRONT ROW UPGRADE, ARE STRICTLY NON-REFUNDABLE.

6.2.1      Event No-shows: Buyers who do not inform RX of their cancellation and do not attend the Event will incur a cancellation fee of 1,000 EUR.

6.2.2      Appointment No-shows: Appointment Holding Buyers are required to attend all the scheduled meetings that appear in their final diary, as any no-shows will negatively impact on the Exhibitors’ diary. Attendance to all appointments will be closely monitored onsite by the Show Team. A maximum number of three reported no-shows will be tolerated at the Event. Starting from the fourth reported no-show, an acceptable reason will be requested in writing by the Show Team. If a Buyer receives over 10 no-show reports, this shall be treated as an Event No-show (6.2.1) and will incur a cancellation fee of 1,000 EUR, and the Buyer will not be invited to future RX events.

6.3  CANCELLATION OF ATTENDANCE FEES AND NO-SHOW FEES SHALL BE PAYABLE BY THE BUYER TO RX WITHIN 14 DAYS OF THE CLOSING DATE OF THE EVENT. RX SHALL TAKE PAYMENT OF ANY SUCH FEES FROM THE BUYER’S CREDIT CARD (DETAILS OF WHICH MUST BE PROVIDED BY THE BUYER ON REGISTRATION) 14 DAYS AFTER THE CLOSING DATE OF THE EVENT IF THE PAYMENT HAS NOT BEEN MADE BY OTHER MEANS. RX WILL PROVIDE THE BUYER WITH A RECEIPT IN RESPECT OF SUCH CREDIT CARD CHARGES FOR THE FEES. THE BUYER MAY REQUEST AN INVOICE IF REQUIRED. FEES SHALL BE CHARGED IN BRL ACCORDING TO PTAX RATE AGREED.

6.4  The Buyer agrees that the above charges are a reasonable pre-estimate of the loss suffered by RX Global in the event of the Buyer breaching these Terms and Conditions.

7.           EXCLUSION OF LIABILITY

7.1  RX takes no responsibility for:

7.1.1      Buyers who miss their flights.

7.1.2      The insolvency or failure of any airline company, hotel, ground handling company or other supplier.

7.1.3      Flight cancellations or delays.

7.1.4      Buyers who are refused permission to board the aircraft or refused entry into France.

7.1.5      Any delay, loss of baggage, or excess baggage charges – any resulting dispute shall be resolved directly between the Buyer and the airline.

Any replacement flights and other costs incurred in relation to the above will be at the expense of the Buyer or airline, where appropriate.

7.2  "Buyers (With Accommodation)", "Buyers (With Flight Contribution)", "Buyers (Appointment Only)" and Executive Buyers must obtain adequate travel insurance coverage for their stay, and it is recommended to have adequate cancellation insurance to cover the instances referred to in paragraph 7.1, insurance for their baggage and medical insurance, as well as any travel-related costs due to cancellation.

7.3  Individual visa requirements, travel permits, other licences and inoculations will be the sole responsibility of the Buyer including any necessary costs incurred.

7.4  Force Majeure: Force Majeure shall include, but not be limited to: fire; casualty; flood; epidemic; pandemic; World Health Organisation travel advisory or travel alert; earthquake; explosion or accident; blockade embargo; inclement weather; governmental restraints; restraints or orders of civil defence or military authorities; act of public enemy; riot or civil disturbance; act or threatened act of terrorism, strike, lockout, boycott or other labour disturbance; Venue cancellation; inability to secure sufficient labour; technical or other personnel failure; impairment or lack of adequate transportation facilities; inability to obtain condemnation, requisition or commandeering of necessary supplies or equipment; general fuel or energy shortages, local, state or federal laws, ordinances, rules, orders, decrees or regulations whether legislative, executive or judicial, and whether constitutional or unconstitutional; or acts of God, or any other cause or causes not reasonably within the control of RX. RX, its agents, its employees, and its subcontractors shall not be liable for loss, damage or delay resulting from a Force Majeure event, or any other circumstances outside RX’s or its subcontractors’ control which shall make it impossible or inadvisable for RX using its reasonable discretion to hold the Event at the time and place provided or interferes with RX’s ability to get the Buyers to the Event or to provide flights, hotels, transfer appointments, events or other services to Buyers. RX reserves the right to re-schedule the Event at another date and/or at an alternative site, which will be advised to the Buyer by email.

7.5  RX shall not be liable to Buyers, in contract, tort (including negligence) or otherwise for any loss of profit, loss of business or revenue, loss of anticipated savings or any indirect or consequential loss or damage, costs or expenses arising out of or in connection with the Buyers’ attendance at the Event.

7.6  RX shall not be liable for the death or personal injury of any Buyer save where such liability cannot be excluded under English Law.

7.7  The total aggregate liability of RX to the Buyer in respect of their attendance at the Event under these Terms and Conditions whether in contract, tort (including negligence) or otherwise shall not exceed 1,000 EUR.

8.            GENERAL

8.1  Completion of an online or other application form applying to become a Buyer at the Event does not automatically guarantee a place at the Event. Applicants will be notified in writing by the Show Team if their application is successful. The Show Team's decision is final. Only one application form may be completed by each proposed participant, and only the first application form will be accepted. Applicants must be over the age of 18.

8.2  Successful applicants will only be accepted as "Buyers (With Accommodation),” "Buyers (With Flight Contribution)," "Buyers (Appointment Only)" and Executive Buyers at the Event if they have read and agreed to these Terms and Conditions, have ticked the relevant boxes on the online application form, and have provided their credit card details.

8.3  RX reserves the right to remove any Buyer from the Programme and to withdraw flight rebates, complimentary accommodation, and pre-scheduled appointments at its complete discretion without liability if it determines that it is in the best interests of the Event and the Exhibitors, or their attendance is likely to damage the goodwill or reputation of the Event.

8.4  It is important for all types of Buyers to understand that the Event is solely for business purposes and targeted at influential people working within the travel industry.

RX understand that a number of "Buyers (With Accommodation)" and "Buyers (With Flight Contribution)" would like to take an accompanying person along with them when travelling to the Event. This is perfectly acceptable; however, we would like to draw attention to the following points:

o   The Show Team can book a twin/double room, but any additional costs incurred in respect of the room or otherwise for the accompanying person are payable by the guest upon check out.

o   The Show Team will not be able to advise on the additional costs until the accommodation has been confirmed; charges will vary according to the hotel.

o   Persons accompanying the Buyer are not included in any benefits regarding the Buyer Programme, i.e., flight contributions do not apply to the accompanying person.

o   The Event and networking events (both business and social) are purely for qualified ILTM badge holders only and accompanying persons will not be allowed entry to the venues.

8.5  These Terms and Conditions and any dispute, controversy, proceedings or claim of whatever nature arising out of or in any way relating to these Terms and Conditions, the validity and performance hereof or their formation (including any non-contractual disputes or claims), shall be governed by and construed in accordance with English law (save that the conflicts of law principles will be expressly excluded). The parties hereby irrevocably acknowledge and agree that the English courts shall have exclusive jurisdiction in respect hereof.

8.6  RX will use the Buyer’s personal information for the purposes of fulfilling these Terms and Conditions, including disclosure to travel and destination management companies, conference service providers as well as our exhibitors in connection with the Buyer’s attendance at the Event, and Buyer acknowledges RX processes personal information subject to RX’s Privacy Policy at https://privacy.rxglobal.com.

8.7  By agreeing to these Terms and Conditions, the Buyer provides consent for RX to send communications relating to that Event edition, to be sent via email, including but not limited to:

o   Buyer Qualification Process

o   Pre-Scheduled Appointments

o   Self-Scheduled Appointments

o   Travel and Accommodation

o   App Meeting Ratings

o   Post-Show Survey