Meet our people

We're here to help.

We are a team of passionate, enthusiastic and talented individuals dedicated to providing first-class customer service to you — the world's leading luxury travel professionals. So, whatever help you may need—perhaps related to your exhibiting space, buyer qualification or ILTM partnership—find the right person to call below. Alternatively, if you'd prefer for us to contact you instead, complete one of our enquire forms (also below).

Customer Service Team

If you have any questions regarding your participation, please contact

Exhibitor Relations

Travel brands, destinations or experiences should speak to their regional contact about their participation as an ILTM exhibitor.

Paula Petean

Exhibitor Relations, Global Village

Ale Siano

Exhibitor Relations, The Americas

Larissa Dores

Exhibitor Relations, Europe

Carolina Romano

Exhibitor Relations, APAC & MEA

Flavio Correa

Exhibitor Relations, Brazil

Lara Sotello

Exhibitor Relations Assistant

Thais Martins

Exhibitor Relations Manager

Buyer Relations

Travel advisors, agencies and designers from Canada, Mexico and the USA should speak to Carol about their participation as an ILTM buyer. 

Carolina Romano

Buyer Relations Manager

Marketing, PR & Operations

For anything else... Questions about your stand artwork? Speak to marketing. Questions about media partnerships? Speak to PR.

Ivna Thomé

Graphic Designer

Patricia Fonseca


Marcela Piubel

Marketing Assistant

Jodie Symonds

Marketing Manager

Lucy Clifton

PR, Spotlight Comms


Event Director for both ILTM North America and ILTM Latin America...

Simon Mayle

Event Director

*Reed Exhibitions may record calls for training purposes.