20 - 23 September 2021
Riviera Maya, Mexico

Meet our people

We're here to help.

We are a team of passionate, enthusiastic and talented individuals dedicated to providing first-class customer service to you — the world's leading luxury travel professionals. So, whatever help you may need—perhaps related to your exhibiting space, buyer qualification or ILTM partnership—find the right person to call below. Alternatively, if you'd prefer for us to contact you instead, complete one of our enquire forms (also below).

Customer Service Team

If you have any questions regarding your participation, please contact our dedicated Customer Service team, open from Monday to Friday 8am - 8pm (GMT).* 


Buyer Relations

Travel advisors, agencies and designers should speak to either Ciaran or Carol about their participation as an ILTM buyer. 

Ciaran Smyth

Buyer Account Manager, North

Carolina Romano

Buyer Account Manager, Latin

Exhibitor Relations

Travel brands, destinations or experiences should speak to their regional manager about their participation as an ILTM exhibitor.

Paula Petean

Exhibitor Relations, Global Village

Ale Siano

Exhibitor Relations, The Americas

Larissa Dores

Exhibitor Relations, Europe

Carolina Romano

Exhibitor Relations, APAC & MEA

Lara Sotello

Exhibitor Relations Assistant

Thais Martins

Exhibitor Relations Manager

Marketing, PR & Operations

For anything else... Questions about your stand artwork? Speak to marketing. Questions about media partnerships? Speak to PR.

Ivna Thomé

Graphic Designer

Patricia Fonseca


Bruno Magnoni

Marketing Assistant

Jodie Symonds

Marketing Manager

Lucy Clifton

PR, Spotlight Comms

*Reed Exhibitions may record calls for training purposes.