The buyer journey

  • The ILTM buyer journey

    To help you prepare for ILTM, we've put together a step-by-step guide of your journey with us at ILTM.

  • Invitation to register

    ILTM will send you an invitation to register for the event via an email. You can then start to build your online profile.

  • Qualification

    The team will review your registration and verify your references. If your registration is successful, you will be qualified to attend and be provided with access to your Buyer Zone.

  • Selection Process

    Once the Pre-Scheduled Appointments open you will be asked to select at least 70 exhibitors. You will be asked to rank your selections in order of preference, number 1 being most important to you. (Your Appointment Schedule is not wholly based on the preference selection that you make).

  • Matching process

    There are three stages to the appointment matching process: 1) Mutually requested appointments are selected, 2) Exhibitor requests are then processed, and 3) Buyer requests are then processed.  

  • Self-Scheduled Appointments

    Once the matching process is complete, you will be given access to view your Appointment Schedule online, which will stay open for approximately 10 days. During this time you can use the Self-Scheduled Appointment (SSA) tool, to enhance your Appointment Schedule to request additional appointments.

  • Your Appointment Schedule

    Your Appointment Schedule will cover the 3 days of the event. Your final Appointment Schedule will be available within your Buyer Zone and on the mobile app. Appointments last 20 minutes each with a 10 minute break in between.

    Participants are obliged to attend all pre-arranged appointments. No Pre-Scheduled Appointments can be cancelled.

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