Scam Warnings

Important Information for Exhibitors

Events Lists

Please beware of companies who contact exhibitors offering to sell an event attendee list as they are unlikely to have the rights or accurate information to make these lists available. Our database of visitors is confidential information and is not sold or made available to third parties (other than small extracts made available to exhibitors in connection with matchmaking/lead generation services) and our visitor and exhibitor lists are protected by copyright which prevents unauthorised copying.

We can confirm that should you receive such an email, it is a scam and, as a reputable, global company, we do not share our database for any reason that has not been permitted by our exhibitors. This certainly falls outside of the CPA and POPIA and our legal team are endeavouring to resolve this as a priority.

International Fairguide Scam

Fairguide publishers, such as “Expo-Guide”, “Inter-Fairs” and “International Fairs Directory”, are using Reed Exhibitions’ event names and trademarks to solicit show exhibitors to get a listing in their online directory. This is almost identical to the misleading scheme previously operated by Construct Data Publishers Verlag AG.

Again, like Construct Data, these companies use a form, which resembles an organiser's catalogue listing service, inviting exhibitors to sign and return the form. On signing the form, the exhibitor is bound into a three-year, non-retractable agreement and is required to pay the stipulated fee each year. Any failure to pay results in the fairguide publishers chasing for payment.

Reed Exhibitions is in no way connected to these companies or their products.

For further updated information and guidance on industry related scams, please check the website of the Association of Event Organisers (a trade association of which we are a member) at www.aeo.org.uk.

For information on the Official ILTM Directory and Official ILTM Show Catalgoue, to which exhibitor entries are free of charge, please contact the ILTM team. For advertising opportunities in the official ILTM Catalogue, you will be contacted directly by the publishers, Eventful Publishing. No other company is authorised to handle the Show Catalogue adverts.

Hotel Booking Agencies

Please beware of hotel booking companies who contact exhibitors claiming to be either a preferred supplier or, in some cases, working for our event, demand up front payment, charge substantial penalties for changes and cancellation and may not even make a reservation with the unapproved hotel. You should always read the small print.

The following have no connection to ILTM whatsoever:

  • A travel agent named Kyla offering discounted rates
  • ‘Exhibitors Housing Services’ (EHS) based in Germany
  • 'Exhibitor SHM' using a UK based telephone number
  • 'Global Housing Services, Corp.' using a UK based telephone number

b-network is the only organisation affliated with ILTM. We advise that you make your travel and accommodation arrangements through b-network or other reputable suppliers and not via unsolicited phone calls or emails.

WARNING: Unsolicited Marketing Communications

It has come to our attention that our customers are increasingly being targeted by companies claiming to supply exhibitor/visitor/participant lists and details relating to our events and products at a cost. Be vigilant – this data is likely fraudulent. If you receive any such unsolicited offers, please do not respond unless you have checked with us first.

Reed Exhibitions Limited does NOT sell or pass your data to any third party without your permission.

Can't find what you're looking for?

If you can't find the answer you are looking for, please contact our Customer Services Team who will be happy to help.